Curriculum Vitae
PROFESSIONAL SUMMARY
Experienced operations and information technology professional with over 25 years of experience spanning business management, enterprise systems, infrastructure, digital media, and marketing.
A graduate of Humber College's School of Media Studies, with a background in multimedia design and extensive experience managing technology initiatives, business operations, and cross-functional projects.
Professional experience includes ERP implementations, business process improvement, warehouse management systems, cloud infrastructure, software integration, e-commerce, network security, and corporate marketing.
Throughout his career, Ravinder has combined technical knowledge with business and creative experience to develop practical solutions, improve operational efficiency, and support organizational growth.
PROFESSIONAL EXPERIENCE
Strongbridge International
Director of Canadian Operations | July 2025 – Present | New Brunswick, Canada
Director of IT & Marketing | September 2019 – Present | Jacksonville, Florida / New Brunswick, Canada
Responsible for Canadian operations and the strategic development and management of information technology, business systems, and marketing initiatives.
Key Responsibilities and Accomplishments
- Oversee Canadian operational activities and support broader organizational planning and business improvements.
- Lead the implementation and administration of enterprise business systems, including the migration from QuickBooks to Oracle NetSuite.
- Manage ERP-related business processes covering sales, purchasing, inventory, warehouse operations, and financial reporting.
- Develop and implement custom reporting solutions, operational dashboards, and integrations between business applications.
- Oversee IT infrastructure, cloud hosting, systems security, Microsoft 365 services, and business continuity initiatives.
- Support warehouse technology improvements, including barcode scanning, inventory tracking, and order fulfillment workflows.
- Manage corporate branding, website development, digital marketing, print design, and promotional initiatives.
- Work closely with senior management and departmental teams to identify process improvements and implement technical solutions.
Alliance Labeling Inc.
Director of Information Systems | May 2013 – September 2019 | Oakville, Brampton and Montreal, Canada
Responsible for corporate information systems, IT infrastructure, enterprise software, and technology initiatives across multiple locations.
Key Responsibilities and Accomplishments
- Directed the migration from Microsoft Dynamics NAV 2009 to NAV 2016, including system customizations, reporting, and operational workflows.
- Managed ERP implementations and improvements across sales, purchasing, inventory, and manufacturing.
- Oversaw technology planning and infrastructure deployment for a new warehouse facility.
- Implemented warehouse management and barcode-scanning solutions, including bin-level inventory management.
- Managed corporate networking, wireless infrastructure, firewalls, VPN connectivity, and security systems.
- Directed the deployment of a multi-location VoIP communications solution.
- Managed the migration of email services to Microsoft Office 365 and Exchange Online.
- Provided ERP training, operational support, and process improvement guidance to departmental teams.
- Supported system deployments and standardization across multiple company locations.
Northpoint Industries Ltd.
Marketing Manager | November 2007 – May 2013 | Oakville, Ontario, Canada
Responsible for marketing initiatives, business systems, and e-commerce development.
Key Responsibilities and Accomplishments
- Managed corporate marketing and promotional initiatives.
- Led the implementation and customization of Microsoft Dynamics NAV, including business process flows and reporting.
- Managed the company's Miva Merchant e-commerce implementation and development.
- Supervised a three-person team supporting e-commerce initiatives.
- Combined business system development with digital marketing and website management.
MicroAge Technology Services
eBusiness Representative | June 2001 – November 2007 | St. Catharines, Ontario, Canada
Began in website design before progressing into the management and delivery of the company's eBusiness solutions.
Key Responsibilities and Accomplishments
- Designed and developed websites and customer-facing internet solutions.
- Managed website hosting, email hosting, and security-related services.
- Coordinated customer technology projects involving communication systems, security infrastructure, and web applications.
- Participated in the implementation of corporate intranet and Microsoft SharePoint solutions.
- Supported the design and development of multiple corporate websites for Walker Industries.
- Managed customer implementations of VoIP communications and email security solutions.
FREELANCE DESIGN EXPERIENCE
Ravinder Singh — Independent Design
Freelance Designer | June 2001 – September 2019 | Oakville, Ontario, Canada
Provided independent multimedia and graphic design services to businesses and organizations.
Services included website design and development, corporate identity and logo design, business cards, stationery, print materials, digital graphics, promotional design, and e-commerce website customization.
Selected Client Work
Ontario Streams — Website design and development.
First Carbon Credits Corporation — Website design, Volusion e-commerce customization, corporate logo, business cards, and letterhead design.
Additional historical work is represented in the creative portfolio sections of this website.
PROFESSIONAL SKILLS & SPECIALIZATIONS
Business Operations & Management
Operational planning, project management, vendor coordination, business process improvement, departmental collaboration, and technology strategy.
Enterprise Business Systems
Oracle NetSuite, Microsoft Dynamics NAV, ERP implementation, warehouse management systems, inventory control, system integrations, and business reporting.
Information Technology & Infrastructure
Amazon Web Services, Microsoft 365, Windows Server, IIS, SQL Server, network infrastructure, VPNs, network security, cloud services, and backup solutions.
Software & Web Technologies
Web development, database integration, application administration, e-commerce systems, reporting dashboards, and business workflow automation.
Creative & Marketing
Multimedia design, graphic design, website design, corporate branding, print production, digital marketing, and promotional materials.
COMMUNITY INVOLVEMENT
Open Door Food Program
Board Member | St. Andrews, New Brunswick
Support a community organization focused on addressing food insecurity through grocery assistance and related programs.
Contribute to organizational planning and technology initiatives supporting the program's administration and operations.
EDUCATION
Humber College
Multimedia Design and Production Technician | 1999 – 2001
School of Media Studies
Studies in multimedia design, web development, digital media, and information resources design.
AWARDS & RECOGNITION
Laurier O'Meara Memorial Award — Humber College
Optimist Club of Oakville Community Service Award